Privacy Policy – 3ptt Pakistan

1 Overview

3ptt operates the online gaming platform accessible at 3ptt.pro and through the 3ptt mobile application. When you use any part of this platform — whether you are browsing as a visitor, creating an account, making a deposit, or playing a game — certain information about you is collected and processed.

This Privacy Policy sets out, in plain language, everything you need to know about how that data is handled. We have written this to be as clear and direct as possible. We are not interested in hiding anything in complicated legal language — if you want to know something specific about your data, the answers should be here, and if they are not, our support team is available to help.

By registering an account on 3ptt, you acknowledge that you have read this Privacy Policy and that you consent to the collection and processing of your personal data as described below. If you do not agree with any part of this Policy, you should not use the 3ptt platform.

2 What We Collect

The personal information 3ptt collects falls into the following categories:

We only collect data that is necessary for the purposes outlined in this Policy. We do not collect sensitive data such as religious beliefs, political views, or health information as part of the standard registration or platform use process.

3 How We Collect Your Data

3ptt collects your personal data through several channels:

• Direct interactions: Information you provide when registering an account, completing identity verification, contacting support, or updating your profile.
• Automated technologies: Technical and usage data collected automatically as you browse and use the platform, including through cookies and similar tracking technologies (see Section 8).
• Payment providers: Confirmation data from JazzCash, Easypaisa, Raast, your bank, or card providers when you make a deposit or withdrawal. This is limited to what is needed to verify and process transactions.
• Third-party verification services: Where identity verification requires cross-referencing against external databases, limited data may be passed to and returned from approved verification service providers.
• Fraud prevention systems: Device fingerprint data and behavioural signals collected by our fraud detection infrastructure to identify and prevent fraudulent account activity.

4 How We Use Your Data

Your personal data is used by 3ptt for the following purposes:

• Account management: Creating and maintaining your registered account, verifying your identity, and processing your login credentials securely.
• Transaction processing: Handling deposits and withdrawals in PKR through supported payment methods including JazzCash, Easypaisa, Raast, bank transfers, and cards.
• Security and fraud prevention: Detecting and preventing unauthorised access to your account, identifying suspicious activity, and protecting against fraud and money laundering.
• Regulatory compliance: Meeting applicable Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations.
• Customer support: Responding to queries, resolving disputes, and communicating with you about your account.
• Platform improvement: Analysing usage patterns to improve game selection, platform performance, and the overall player experience.
• Responsible gaming monitoring: Tracking activity patterns to identify players who may benefit from responsible gaming tools or interventions.
• Communications: Sending account-related notifications, security alerts, and where you have opted in, promotional updates about 3ptt offers.

We do not use your personal data for automated decision-making that would have a significant legal or equivalent effect on you without providing a means for human review.

5 Legal Basis for Processing

3ptt processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to provide the services described in the Terms and Conditions — such as operating your account, processing payments, and delivering games — is carried out because it is necessary to fulfil our contract with you.
• Legitimate interests: Fraud prevention, platform security, and improving platform performance are processed on the basis of 3ptt's legitimate business interests, provided these do not override your own rights and interests.
• Legal obligation: Certain data — particularly identity verification and transaction records — must be collected and retained to comply with applicable anti-money laundering and financial crime prevention requirements.
• Consent: Where we send you promotional communications or use non-essential cookies, we do so on the basis of your consent. You may withdraw consent at any time by contacting support or adjusting your account notification settings.

6 Sharing Your Data

3ptt does not sell, rent, or trade your personal data to third parties for their own marketing or advertising purposes. Your data may be shared only in the following limited circumstances:

• Payment processors: Financial data is shared with JazzCash, Easypaisa, Raast, and other approved payment providers to the extent necessary to process your transactions.
• Identity verification providers: Where KYC checks require it, your identity documents and personal details may be passed to approved verification service providers for authentication purposes only.
• Fraud and security partners: Technical and behavioural data may be shared with fraud detection platforms to identify and prevent suspicious activity across the platform.
• Game software providers: Where games are powered by third-party software studios, anonymised session data may be exchanged for the purpose of delivering game functionality and resolving technical disputes.
• Legal and regulatory bodies: Where required by applicable law, court order, or regulatory instruction, 3ptt may be obligated to disclose certain data to the relevant authorities.
• Business transfers: In the event of a merger, acquisition, or sale of part of the 3ptt business, your data may be transferred to the acquiring entity, subject to equivalent privacy protections being maintained.

All third parties with whom 3ptt shares personal data are required to handle that data securely and in accordance with applicable data protection standards. They are not permitted to use your data for any purpose beyond what is strictly necessary for the service they provide to 3ptt.

7 Payments & Financial Data

All financial transactions on 3ptt are processed in PKR. When you make a deposit or request a withdrawal — whether through JazzCash, Easypaisa, Raast, a bank transfer, or a debit or credit card — the relevant payment provider will process the transaction directly. 3ptt receives confirmation of the transaction but does not store full card numbers or complete bank account credentials on its own servers.

Payment data is encrypted in transit using industry-standard TLS encryption. Where card payments are involved, processing takes place within PCI-DSS compliant environments managed by our payment partners.

Transaction records — including deposit amounts, withdrawal requests, and payment method references — are retained for the period required to meet our legal and compliance obligations, as described in Section 9.

8 Cookies & Tracking Technologies

3ptt uses cookies and similar tracking technologies to operate the platform effectively and improve your experience. A cookie is a small text file stored on your device when you visit a website. Cookies allow the platform to remember your preferences, keep you logged in, and understand how different parts of the site are being used.

The types of cookies used on 3ptt include:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security tokens that protect your account. These cannot be disabled without affecting your ability to use the platform.
• Functional cookies: Remember your preferences, such as language settings and display options, to personalise your experience on return visits.
• Analytics cookies: Collect anonymised data about how players navigate the platform, which games are most popular, and where technical issues occur. This helps us improve platform performance.
• Security cookies: Used by our fraud prevention systems to identify devices and detect anomalous behaviour patterns that may indicate account compromise or abuse.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 3ptt platform. For essential cookies, no opt-out is available as these are required for the platform to operate securely.

9 Data Retention

3ptt retains your personal data for as long as your account remains active and for a reasonable period thereafter, depending on the category of data and the purpose for which it was collected.

• Account and identity data: Retained for the duration of your account and for a minimum of five years following account closure, to meet anti-money laundering and fraud prevention obligations.
• Transaction records: Retained for a minimum of five years from the date of the transaction, in line with financial record-keeping requirements.
• Support communications: Retained for three years from the date of the interaction, unless the matter relates to an unresolved dispute or legal proceeding.
• Technical and usage data: Typically retained for up to 24 months in identifiable form, after which it may be anonymised and retained for analytical purposes.
• Marketing consent records: Retained for as long as you remain opted in, plus a short period after opt-out to demonstrate compliance with your preferences.

Once data is no longer required for the purposes set out in this Policy and no legal obligation requires its continued retention, it is securely deleted or anonymised.

10 How We Protect Your Data

3ptt takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, disclosure, alteration, or destruction.

• All data transmitted between your device and 3ptt's servers is encrypted using TLS (Transport Layer Security).
• Account passwords are hashed using modern cryptographic algorithms. We do not store passwords in plain text.
• Access to personal data within 3ptt's systems is restricted on a need-to-know basis and is subject to strict access controls and audit logging.
• Our infrastructure is hosted in secured data environments with regular vulnerability assessments and penetration testing.
• Suspicious login attempts trigger automatic security alerts and, where appropriate, temporary account lockouts to protect you from unauthorised access.

While we take every reasonable precaution, no system is completely immune to risk. In the event of a data breach that is likely to affect your rights, 3ptt will notify you as soon as reasonably practicable and will take immediate steps to contain and investigate the incident.

11 Your Rights Over Your Data

As a registered player on 3ptt, you have a number of rights over the personal data we hold about you. These rights can be exercised at any time by contacting the 3ptt support team.

To exercise any of these rights, contact the 3ptt support team by email at [email protected] or through live chat within your account. We will acknowledge your request promptly and aim to respond fully within 30 days.

12 Children & Minors

3ptt is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered an account or submitted personal data to 3ptt, please contact our support team immediately. Upon confirmation, we will close the account and delete all associated data without delay.

Parents and guardians are encouraged to use parental control tools available on their devices and internet service providers to restrict access to gaming platforms for minors. 3ptt supports responsible use of these tools and takes under-age access seriously.

13 Changes to This Privacy Policy

3ptt may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable data protection standards, or improvements to how we communicate our practices to you. When meaningful changes are made, we will notify registered players by email and update the "Last updated" date at the top of this page.

We recommend reviewing this page periodically. If you continue to use 3ptt after a Policy update has been communicated, you will be taken to have accepted the revised terms. If you disagree with any update, please contact support before the effective date to discuss your options, including account closure and return of any verified balance.

14 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information has been handled, please get in touch with the 3ptt support team. We are available around the clock and will always give you a direct, honest response.

You can reach us by email at [email protected] or through the live chat option within your account dashboard. For data rights requests specifically, please mention "Data Rights Request" in your message so we can route it to the right team as quickly as possible.

For concerns related to responsible gaming, self-exclusion, or deposit limits, please visit our Responsible Gaming page — those requests are always treated as a priority.